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You need the model and the 11 digit Product number (PNC), which is displayed on a sticker or data plate, usually behind the door (around the frame).

Your model number may be a combination of letters and numbers and could also include characters such as a dash (-) or a slash (/). The Product number (PNC) will be 9 digits followed by a (/) or "space" and ending with 2 numbers. Example: 912345678/01 or 912345678 01