Your model number can usually be found on a data plate on the back, side or underneath of the appliance.
Your model number will be a combination of letters and numbers, sometimes separated by a dash (-) or a slash (/).
Door locks need to be checked on a regular basis to ensure they work correctly.
If the door is not locked properly during the wash cycle, it could lead to water leaks from the machine.
If your washing machine will not start, yet the relevant lights appear to be lit on the fascia panel, it could be because the door interlock is damaged. If the door closes, and the wash/dry cycle is selected but still no luck - it may well be time for a new interlock.
ForMySpares offers this compatible washing machine door interlock that will resolve this problem.